SHIPPING POLICY


Thank you for shopping with us. We are committed to delivering your orders safely and efficiently.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on Sundays or public holidays.

Shipping Time

Estimated delivery times:

  • Kerala: 2–5 business days

  • South India: 3–7 business days

  • Rest of India: 5–10 business days

Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

We may offer free shipping on selected products, promotions, or orders above a specified value.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing tracking details.

You can use the provided tracking number to monitor your shipment's progress.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • High order volumes

  • Courier service disruptions

  • Weather conditions

  • Public holidays

  • Remote delivery locations

We appreciate your patience and understanding in such situations.

Incorrect Address

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses submitted during checkout.

Damaged Packages

If your package arrives visibly damaged, please contact us within 48 hours of delivery and provide photographs of the package and product.

We will review the issue and assist you accordingly.

Contact Us

For any shipping-related questions, please contact:

Email: support@yourstore.com

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM